FAQs

Q 1. Are we insured?

Yes, Smart Senior IT Services is fully insured for your peace of mind.

Q 2. What if Iyou are not tech-savvy?

That’s exactly why we’re here. We specialize in clear, jargon-free explanations and training that matches your pace and comfort level.

Q 3. What if you need help outside business hours?

What if I need help outside business hours?

We offer emergency support for critical issues. Please leave a message, and we’ll get back to you as soon as possible.

Q 4. Is your information safe with us?

Absolutely. We respect your privacy and take all necessary precautions to protect your personal and business information. View our Privacy Policy for more details.

Q 5. What are our rates?

Rates vary depending on the type of service and whether it's hourly or project-based, and also onus to subcripotion services discount applicable to remote and onsite support

 Please contact us for a free consultation and quote.

Q 6. Who are our services designed for?

Our services are ideal for:

  • Seniors who need patient, easy-to-understand tech help

  • Small business owners who want reliable IT solutions without the cost of a full-time IT staff

Q 7. Do we offer in-home or remote support?

Yes! We provide both in-home visits and remote support, depending on your preference and the nature of the issue.

Q 8. What services do we provide?

We offer IT support tailored for seniors and small businesses. Services include device setup, tech training, troubleshooting, cybersecurity, data backup, and small business IT consulting.

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